SHIPPING & RETURNS
SHIPPING POLICY
All orders are handmade to order and typically dispatched within 3 weeks of payment being confirmed.
You will receive an email notification once your order is on its way.
Delivery is included in the price of your order and is carried out by our own delivery team. We deliver to addresses across the UK and will be in touch to arrange a convenient delivery date once your order is ready.
If you have any questions about your order or delivery, please do not hesitate to get in touch.
RETURN & EXCHANGE POLICY
We want you to love what you ordered. If for any reason you are not completely satisfied, we accept returns within 14 days of the date you received your order.
To be eligible for a return, items must be unused and in their original condition. We are unable to accept returns on items that show signs of use or damage caused after delivery.
To start a return, please contact us at [your email] with your order number and reason for return. Once your return is received and inspected, we will process a refund to your original payment method within 5–7 business days.
Please note that return delivery costs are the responsibility of the customer unless the item is faulty or incorrect.