TERMS & CONDITIONS

CUSTUMER CARE

We are committed to providing a straightforward and reliable service from the moment you place your order through to delivery.

If you have any questions, concerns, or need help with anything at all, please do not hesitate to get in touch.

You can reach us by email at info@essexgardenbuildings.co.uk and we will aim to respond within 1–2 business days.

Whether you have a question about a product, want to discuss a bespoke order, or need an update on an existing order, we are happy to help.

PRIVACY & SAFETY

We take your privacy seriously. Any personal information you provide when placing an order, such as your name, address, and email, is used solely for the purpose of processing and delivering your order. We do not sell, share, or pass on your data to any third parties, except where necessary to fulfil your order.

Payment is processed securely and we do not store your payment details. All transactions are handled via [payment provider].

We may contact you after your order is complete to confirm delivery or follow up on your experience, but we will not send unsolicited marketing emails without your consent.

For any questions about how your data is handled, please contact us at info@essexgardenbuildings.co.uk.